Who we are:

Join our team at CNS, where we’re dedicated to supporting trucking and transportation companies in staying safe, compliant, and profitable.  CNS stands out as a leader in our field by providing a full menu of comprehensive services to clients and an employee environment where team members are eager to work, learn, and grow in their fields.  We play a crucial role in partnering with businesses to navigate the complexities of compliance and safety regulations while keeping them on the road to success.  Together, we do this through living out our values centered on lasting relationships, professionalism, integrity, client-focused decisions, and servant leadership.

Our team of professionals works tirelessly to understand the unique needs of each client, offering a diverse range of services and tailored proactive packages. Whether it’s assisting fleet companies or individual owner operators, we’re committed to ensuring compliance and a best-in-class experience that meets our client’s present and future needs. CNS is known for its personal touch and culture of care that builds effective results.

Position Overview:

As our front line, you, as the Receptionist, will be the face and voice of the company to many of our new and existing clients of all divisions.  This role is critical in showcasing our organization’s values and in setting up expectations and providing a great experience for our clients.

If you’re passionate about making a difference in the trucking and transportation industry and thrive in a dynamic, supportive environment, we want you on our team! Join us and be part of a people-focused company that values professionalism, expertise, and collaboration.

Essential Functions and Duties include:

Primary Responsibilities and Duties:

• Communication
  • Bright, friendly greeting to everyone entering the building
  • Wayfinding, directional advise within the building and client-facing areas.
  • Utilizing all means of interoffice communication: software programs, phone system and paging systems for interoffice communications
  • Front line of communication for incoming calls in need of further communication and direction throughout all divisions of CNS
  • Written communications both interoffice and external through email correspondence
• Schedule Management
  • Management of all meeting rooms both internal and external
  • Management of company vehicles’ schedule – arrivals, departures, and location of all keys and accountability management of staff for cleanliness and maintenance
• Housekeeping
  • Light housekeeping duties to keep the reception area clean and free of packages, clutter, or residue from traffic
  • Sanitizing of meeting rooms when needed in between meetings and traffic
  • Coffee station organization, upkeep, and cleanliness/tidying
• Assistance to Driver Qualification Team
  • Data Entry as applicable to the Driver Qualification Team and process
  • Communication to Driver qualification team

Secondary/Back-Up Support Responsibilities:

• Other duties as assigned

Competencies and skills necessary to succeed in this role:

To be successful in this position, the employee will possess the following skills and competencies:

• Humility and a hunger to learn from others.
• Emotional Intelligence and the ability to selflessly problem solve in a team environment.
• Detail oriented – a high degree of accuracy skills
• Ability to multitask across multiple tasks and programs
• Proactive and solution-oriented
• Strong problem-solving ability and critical thinking skills
• Proficient using Microsoft products (Word, Excel, Teams, Dynamics)
• Exceptional customer service skills
• Ability to work within a team and independently
• Incorporation of company core values into the culture within the team
• Excellent verbal and written communication skills – ability to engage and communicate with customers and clients verbally and in writing
• Strong accountability to clients as well as co-workers
• Positive mindset to drive programs forward

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and standard office software such as Microsoft Office and company-specific CRM systems.

Position Type/Expected Hours of Work:

This is a full-time position.

• Monday – Friday: 7:00 am – 4:00 pm

Required Education and Experience:

N/A

Compensation:

$20/hour