Position Overview:

The Licensing Specialist I (Notary/Clerk) position will contribute to the Licensing Center organization, workflows, and team projects. The specialist will bring a high level of expertise and knowledge to the department, and stay current on the industry and industry changes in rules and regulations.   

Essential Functions and Duties include:

Primary Responsibilities and Duties:

• Processing licensing tasks from CNS specialists and directly from clients and customers:
  • Auto Titling and Licensing
  • General notarization
  • Licensing specific services to individual states
• Meeting with clients for IRP licensing and other licensing needs
• Managing clients’ expiring registration renewals

Secondary/ Back-Up Support and Responsibilities and Duties:

• Other duties as assigned

Competencies and Skills necessary to succeed in this role:

• Detail-oriented – a high degree of accuracy skills
• Ability to multitask across multiple tasks and programs
• Proactive and solution-oriented
• Strong problem-solving ability and critical-thinking skills
• Proficient in Microsoft products (Word, Excel) and QuickBooks
• Exceptional customer service skills
• Ability to work within a team of professionals and specialists
• Incorporation of company core values into the culture within the team
• Excellent verbal and written communication skills – Ability to engage and communicate with customers and clients verbally and in writing.

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and standard office software such as Microsoft Office and company-specific CRM systems.

Position Type/Expected Hours of Work:

This position is full-time or part-time. Full-time hours would be Monday – Friday: 8:00 a.m. – 5:00 p.m., Part-time hours are TBD

Required Education and Experience:

High School Diploma or GED

Compensation:

$16 – 18 per hour